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An AI assistant on your website that answers customers 24/7

Customers ask the same questions again and again — prices, timings, services, how to book — and they ask at all hours. NexaForge’s AI assistant, Nexy, answers them instantly on your website, day and night, so no enquiry waits until morning and no routine question eats into your working day.

Who Nexy is for

Nexy is for a business whose website gets visitors, but whose team spends its day answering the same questions — or whose customers give up when nobody replies.

  • You answer the same questions every day. Prices, opening hours, what a service includes, how to book. Nexy answers those instantly, so your team only handles the questions that actually need a person.
  • Enquiries arrive after hours. A customer visits at 10pm and wants an answer now, not tomorrow morning. Nexy is there at 10pm.
  • Visitors leave without asking. Some people will not call or fill in a form. An assistant on the page gives them a low-effort way to get an answer — and a reason to stay.
  • You want bookings without the phone tag. Nexy answers a visitor’s booking questions and shares your booking link, so they can book without calling.

What’s included

  • Answers, 24/7. Nexy answers customer questions on the website at any hour — prices, timings, services, booking.
  • Trained on your business’s own facts. Nexy is trained on the facts you provide — your services, prices, hours and policies — so its answers are about your business, not generic replies.
  • Booking help. Nexy answers a visitor’s booking questions and shares your booking link, so they can book there. Nexy does not make the booking itself — the appointment is created on your booking page.
  • Installed with a small snippet. Nexy is added by pasting a short snippet — a stylesheet, a config and the widget script — before the closing </body> tag. It works on WordPress, Wix, Shopify and hand-built sites, anywhere you can add custom code. No rebuild needed.
  • Live within 48 hours. From install to answering customers in two days.
  • Monthly updates, monitoring and tweaks. The monthly fee keeps Nexy current as your services, prices and hours change.

What’s not included

Nexy handles the routine questions and bookings — the things customers ask every day. It is not a replacement for you: a customer with something unusual, sensitive or complicated can still reach the business through the contact details on the site. Nexy answers from the facts you provide, so it needs those facts to be correct and up to date — keeping them current is part of the monthly service. And Nexy does not include a website rebuild: it is installed on the site you already have, and if that site itself needs rebuilding, that is a separate project.

Works with

Nexy is added to your website with a small snippet — no rebuild needed, and no change to how the site looks. It works on WordPress, Wix, Shopify and hand-built sites, anywhere you can add custom code. If your site has a strict Content-Security-Policy, it must allow Nexy’s hosts — we check that when we install it.

  • Your existing website — Nexy is added with a small snippet, and goes live within 48 hours.
  • Online booking — Nexy answers visitors’ booking questions and shares your booking link. See booking automation.
  • Contact and WhatsApp — a visitor who needs a person can still reach the business directly from the site.

Pricing

Nexy costs ₹4,999 / $99 as a one-time install, then ₹999 / $19 a month. The first month is free. The monthly fee covers updates, monitoring and tweaks — keeping Nexy’s answers current as your business changes.

How Nexy is installed

Start with a free 30-minute discovery call, where we learn what your customers ask and what your business needs the assistant to answer. We install Nexy on your existing website, train it on your business’s own facts — services, prices, hours, policies — and it is live within 48 hours. After that, the monthly service keeps it updated, monitored and tweaked as your business changes.

See Nexy live: Glow & Grace Salon

A fictional salon website demo with Nexy installed — ask it about prices, services and booking, and see how it handles a booking request.

Try the Nexy demo →

Fictional concept demo — not a real business, and not a NexaForge client. The demo’s booking confirmation is simulated; a real Nexy points visitors to your booking link.

Where we work

NexaForge is based in Nagothane, Maharashtra, India, and designs websites remotely for businesses in India and in the US, UK, Canada, Australia and the UAE.

Book a Discovery Call

Frequently asked questions

What is Nexy?

Nexy is NexaForge’s AI assistant for your website. It answers customer questions instantly, day and night — prices, timings, services, booking — and helps visitors book, so no enquiry waits until morning.

Does Nexy need a website rebuild?

No. Nexy is added to your existing website with a small snippet — no rebuild needed — and goes live within 48 hours. It works on WordPress, Wix, Shopify and hand-built sites, anywhere you can add custom code.

What does Nexy answer?

The questions your customers actually ask: prices, timings, services, what a service includes, and how to book. Nexy is trained on your business’s own facts, so its answers are about your business, not generic replies.

How long until Nexy is live?

Within 48 hours of installation starting. A free 30-minute discovery call comes first, to learn what your customers ask and what the assistant needs to answer.

How much does Nexy cost?

Nexy costs ₹4,999 / $99 as a one-time install, then ₹999 / $19 a month. The first month is free, and the monthly fee covers updates, monitoring and tweaks. India and international prices are separate regional prices, not currency conversions.

What do we need to do after Nexy is live?

Very little. The monthly service keeps Nexy updated, monitored and tweaked as your services, prices and hours change — you just tell us when something changes, and we update what Nexy knows.

More: Website Redesign · Booking Automation · Website Maintenance · Salon Website Design · Rehan Villa case study (a real project) · About NexaForge

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